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Privacy Policy

This policy describes the limited data Carol Stream Residents Directory receives, how it is handled, and the choices available to visitors. No account is required, and the site does not host personal records from Carol Stream or Illinois agencies.

Information You Submit

Names, phone numbers, or addresses entered in a search form go to the outside provider that supplies those results. Our servers do not retain a copy of those searches. If you contact us, we use only the message content needed to respond.


Automatic Technical Data

Our hosting keeps ordinary server logs: IP address, browser type, pages viewed, and timestamps. We look at this in aggregate to keep the site healthy and to see which pages readers use. Cookies or similar technologies may support basic analytics and, where applicable, advertising measurement.


How Data Is Used

Technical data supports site operation, troubleshooting, traffic totals, and page improvements. We neither sell visitor lists nor create profiles of individual readers.


Links to Other Websites

We link out to county and state records portals, library collections, archives, and third-party search tools. Their privacy policies, not ours, govern what you submit there. That is especially true of the sponsored search results, which a third-party company provides.


Who Might See Your Data

The service providers that host and support the site process server logs for us. Analytics and advertising partners may receive the automatic data described above. We disclose data when a valid legal process requires it, and not otherwise.


How We Protect Your Data

The site runs over an encrypted connection and logs are kept only as long as the purposes above need them. There are no accounts here, so no password or profile of yours exists on this site to be exposed.


Users Under 18

The site is meant for adults and is not directed at children. We do not knowingly collect personal information from anyone under 18; if you believe a minor has sent us information, contact us and we will delete it.


Your Privacy Choices

Depending on applicable law, you may ask to access, correct, or delete personal data a website holds about you. Illinois does not provide a broad consumer privacy statute for this site in the project research, so applicable federal and subject-specific rules remain relevant. Because little is retained, a request usually involves checking the contact mailbox and server logs. Use the Contact page. Public records held by Illinois, DuPage County, or Carol Stream offices remain under the custodian's control.


Policy Revisions

Revisions will appear here. Continued use after a posted change indicates acceptance of the revised policy.